CUSTOMER OPERATIONS, AUTOMATED
From request
to decision.
Gatepost Labs transforms incoming customer conversations into structured business intelligence and automatically routes every request to the right next step.
Concept Project · Interactive Prototype · 2026
“We're planning a complete website redesign for our construction company. Budget is roughly €5,000 and we'd like to launch within six weeks.”
THE OPERATIONS GAP
Most customer requests
begin as unstructured text.
01Inbox14 min
02Manual reading
03Copy details
04Decide priority
05Forward internally
06Create taskFollow-up
14 min ESTIMATED MANUAL PROCESSINGRequestcomplete
Analysiscomplete
Structured datacomplete
Qualificationcomplete
Rule evaluationcomplete
Automationnext
1.8 sec ESTIMATED PROCESSING01 / STRUCTURED INTELLIGENCE
Turn conversations
into structured signals.
A request is only the beginning. Gatepost Labs identifies the details that matter, then gives every signal a confidence level your team can trust.
02 / AUTOMATION
Decisions become
workflows.
Make the next action predictable. Connect your intake, qualification rules, notifications and CRM in one observable system.
Explore automationsA SYSTEM, NOT A SCREENSHOT